The purpose of the Emergency Procedures section is to explain the life safety features of the San Jacinto Center and outline the specific steps for customers and emergency Floor Wardens to follow in the event of an emergency. The safety of Customers is the primary concern of this plan.

In the event of a fire or other emergency, following these emergency procedures will maximize the chances of a safe and orderly evacuation and will minimize injuries, losses to the building, and contents.

A coordinated effort by San Jacinto Center Property Managment, Security, Floor Wardens, Customers and the Austin Fire Department personnel is required by the plan. Any suggestions or contributions that could help make this plan more effective are welcomed, and should be directed to the Property Management Office.

The San Jacinto Center has 21 floors of office space and a three-level underground parking garage.

There are five stairwells in the building:

Stairwell No. One is located on the northeast corner of the underground parking garage and provides an emergency exit to the street-level building exterior at Cesar Chavez near San Jacinto Boulevard.

Stairwell No. Two is located on the southwest corner of the underground parking and provides an emergency exit to the street-level building exterior at Brazos Street near the Loading Dock and Lady Bird Lake.

Stairwell No. Three is located on the southeast corner of the underground parking garage and provides an amergency exit to the street-level building exterior at the cul-de-sac of San Jacinto Boulevard, near the entrance to the Four Seasons Hotel.

Stairwell No. Four is located on the south of the building interior and provides an emergency exit to the first-floor interior lobby, between the main entrances to the building.

Stairwell No. Five is located on the north of the building interior and provides an emergency exit to the first-floor interior lobby, near the Security Desk and Loading Dock entry.

Fire alarm pull stations and fire extnguishers are located on each floor of the building, next to the stairwell exits, and in elevator lobbies.

Please be mindful of capacity when entering a crowded elevator. We strongly suggest exercising prudent behavior and caution when choosing between entering a congested elevator or waiting for another.

In the unlikely event of a service interruption while inside an elevator, please do not attempt to pry open the doors and climb from the cab to exit. The requested first action is to remain calm, then use the appropriate intercom or phone located within each cab to communicate directly with the onsite Security team, and patiently wait for assistance to arrive as quickly as possible. The telephone number for the Security desk is 512.320.5680 and is available 24-hours per day, seven days a week.